Ladies’ Adaptive Jeans

• At Second Chance Sales, we understand that adaptive clothing is different from standard, mass-produced garments. Each item is carefully adapted, and some garments may be modified specifically to meet an individual customer’s requirements.

  We want you to feel confident when ordering from us, so our returns policy is designed to be fair while recognising the time, materials and individual work involved in adapting each garment.

  Standard Adaptive Garments

  Where an item has been adapted to our standard specification and has not been individually customised to your requirements, you may return the item if you change your mind, provided that:

  • The item is returned within 14 days of delivery.

  • It is unused, unworn and in its original condition.

  • Any original labels or packaging are still present where applicable.

  • The garment has not been washed, altered or damaged after delivery.

  Once the item has been received and inspected, we will arrange a refund for the eligible purchase price.

  Individually Adapted or Bespoke Garments

  Some garments may be specifically adapted to an individual's measurements, leg length, prosthetic requirements or other personal specifications.

  Because these items have been made or modified specifically for you, bespoke or individually customised adaptations may not be eligible for a change-of-mind return or refund.

  Before carrying out a bespoke adaptation, we will discuss the requirements with you and, where appropriate, confirm the requested measurements and adaptations before proceeding.

  If we have made an error or the garment does not match the agreed specifications, please contact us as soon as possible. We will always work with you to find a suitable solution, which may include correcting or remaking the adaptation where reasonably possible.

  Faulty or Incorrect Items

  If your garment arrives faulty, damaged or different from the agreed specification, please contact us promptly with details of the issue and, where possible, photographs.

  We will assess the problem and work with you to resolve it. Depending on the circumstances, this may include repair, alteration, replacement or a refund.

  Before Returning an Item

  As every adaptive garment is individually handled, please contact us before sending anything back. This allows us to discuss the issue with you first and make sure the most appropriate solution is found.

  Please do not alter, wash or attempt to repair an item before contacting us, as this may affect our ability to assess the original issue.

  Our Commitment to You

  We appreciate that choosing adaptive clothing can be a very personal decision. Our aim is not simply to sell you a garment, but to provide an adaptation that is practical, comfortable and suitable for your individual needs.

  We will always communicate with you throughout the process and do our best to resolve any concerns fairly, professionally and with your needs in mind.

Our Adaptation & Delivery Promise

As every item is individually adapted and carefully prepared rather than mass-produced, each order receives the time and attention it deserves.

We aim to dispatch your order within 5–7 working days. However, on occasions, additional time may be required to complete your adaptation to the highest possible standard. We hope you will understand that this is part of the care and personal attention that goes into every garment.

We will keep you informed throughout the process, from receiving your order through to completion and dispatch, so you always know how things are progressing. Our aim is to make sure you are completely happy with both the process and the finished garment.

Designed with comfort, functionality and independence in mind, these men’s adaptive jeans from Second Chance Sales have been specially modified to accommodate individuals who wear a prosthetic limb.

Unless otherwise stated, these jeans are new garments that have been professionally adapted to a set length, with modifications designed to make dressing and access to the prosthetic easier.

We understand that every individual’s needs are different. If you require a specific leg length or have other adaptation requirements, please get in touch. We are always happy to discuss your needs and, where possible, tailor the adaptation to suit you.